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  • Last updated: May 23, 2018

    Qwest TV PRIVACY POLICY

    The Qwest TV Privacy Policy is designed to help you understand how we collect and use the personal information you decide to share, and help you make informed decisions when using Qwest TV, located at https://qwest.tv/media and its directly associated domains and social network presence (collectively, “Qwest TV” or “Website”).

    We strongly advise that you read our Privacy Policy in its entirety.

    By using or accessing Qwest TV, you are accepting the practices described in this Privacy Policy. If you do not accept these practices, please do not subscribe to Qwest TV, or unsubscribe if you are already a subscriber.

    If you have questions or concerns regarding this statement, you should contact our privacy staff at privacy@qwest.tv.

    The Information We Collect

    When you visit Qwest TV you provide us with two types of information: personal information you knowingly choose to disclose that is collected by us and Website use information collected by us as you interact with our Website.

    When you register with Qwest TV, you provide us with certain personal information, such as your name, your email address, your telephone number, your address, your gender, schools attended and any other personal or preference information that you provide to us.

    When you enter Qwest TV, we collect your browser type and IP address. This information is gathered for all Qwest TV visitors. In addition, we store certain information from your browser using “cookies.” A cookie is a piece of data stored on the user’s computer tied to information about the user. We use session ID cookies to confirm that users are logged in. These cookies terminate once the user closes the browser. By default, we use a persistent cookie that stores your login ID (but not your password) to make it easier for you to log in when you come back to Qwest TV. You can remove or block this cookie using the settings in your browser if you want to disable this convenience feature.

    When you use Qwest TV, you may set up your personal profile and perform searches and queries. We collect this information so that we can provide you the service and offer personalized features. In most cases, we retain it so that, for instance, you can update your profile. When you update information, we usually keep a backup copy of the prior version for a reasonable period of time to enable reversion to the prior version of that information.

    You post your own private or personal information on the Website at your own risk. Although we allow you to set privacy options that limit access to your pages, please be aware that no security measures are perfect or impenetrable. We cannot control the actions of other Users with whom you may choose to share your pages and information. Therefore, we cannot and do not guarantee that information you post on the Website will not be viewed by unauthorized persons. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. You understand and acknowledge that, even after removal, copies of user information may remain viewable in cached and archived pages or if other Users have copied or stored your information.

    If you choose to offer a Qwest TV subscription to a friend, we will ask you for information needed to send the gift subscription, such as your friend’s email address. We will automatically send your friend a one-time email or instant message with information about how to create an account on the platform. Qwest TV stores this information to send this one-time invitation and to track the success of our referral program. Your friend may contact us at privacy@qwest.tv to request that we remove this information from our database.

    Qwest TV may also collect information about you from other sources, such as newspapers, blogs, instant messaging services, and other users of the Qwest TV service through the operation of the service (e.g., photo tags) in order to provide you with more useful information and a more personalized experience.

    By using Qwest TV, you are consenting to have your personal data transferred to our servers and processed.

    Use of Information Obtained by Qwest TV

    When you register with Qwest TV, you create your own profile. We may occasionally use your name and email address to send you notifications regarding new services offered by Qwest TV that we think you may find valuable.

    Profile information is used by Qwest TV primarily to be presented back to and edited by you when you access the service.

    Qwest TV may send you service-related announcements from time to time through the general operation of the service.

    Generally, you may opt out of such emails by clicking Unsubscribe in an e-mail, though Qwest TV reserves the right to send you notices about your account even if you opt out of all voluntary email notifications.

    Qwest TV may use information in your profile without identifying you as an individual to third parties. We do this for purposes such as aggregating how many people in a network like a video and personalizing advertisements and promotions so that we can provide you with Qwest TV. We believe this benefits you. You can know more about the world around you and, where there are advertisements, they’re more likely to be interesting to you.

    Sharing Your Information with Third Parties

    We do not provide contact information to third party marketers without your permission. We share your information with third parties only in limited circumstances where we believe such sharing is 1) reasonably necessary to offer the service, 2) legally required or, 3) permitted by you. When you use Qwest TV, certain information you post or share with third parties (e.g., a friend or someone in your network), such as photos, videos, listings or other information, may be shared with other users in accordance with the privacy settings. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information on social media or when posting comments, messages, photos, videos, listings or other items , this information may become publicly available.

    Links

    Qwest TV may contain links to other websites or be accessed through other websites. We are of course not responsible for the privacy practices of other web sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by Qwest TV.

    Google Analytics

    We use a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

    Changing or Removing Information

    Access and control over most personal information on Qwest TV is readily available through the profile editing tools. Qwest TV users may modify or delete any of their profile information at any time by logging into their account. You must sign in with your personal login and personal password, and then go to https://videos.qwest.tv/profile. Information will be updated immediately.

    Individuals who wish to deactivate their Qwest TV account may do so on their account page. Removed information may persist in backup copies for a reasonable period of time but will not be available to other subscribers to Qwest TV. Once you have deactivated your Qwest TV account, you will not be able to access your profile page. Should you want to make sure that your data has been removed, you can contact us at privacy@qwest.tv to receive a confirmation whether it has been removed from all our files or that it is still present in backup copies.

    Where you make use of the communication features of the service to share information with other individuals on Qwest TV, however, (e.g., sending a personal message to another Qwest TV user) you generally cannot remove such communications.

    Sensitive Information Retained by our Partners

    When you have activated your Qwest TV account, you have agreed to provide your bank or credit card details to our payment service provider, Stripe. Qwest TV neither requests nor keeps this information on file. Stripe’s Privacy Policy is available at https://stripe.com/privacy.

    To stream our videos, Qwest TV has chosen OKAST-Flamefy a third-party provider performing subscription-based video-on-demand services. Okast and Flamefy belong to MEI Group. You can access their respective Privacy Policies at https://okast.tv/cgu/ and https://www.flamefy.com/privacy.

    Should you have any problem in accessing or modifying your personal information held by Stripe, Okast or Flamefy, please contact us at privacy@qwest.tv so that we can assist you.

    Security

    Qwest TV takes appropriate precautions to protect our users’ information. Your account information is located on a secured server behind a firewall. When you enter sensitive information (such as credit card number or your password), we encrypt that information using secure socket layer technology (SSL). (To learn more about SSL, go to http://en.wikipedia.org/wiki/Secure_Sockets_Layer). Because email and instant messaging are not recognized as secure communications, we request that you not send private information to us by email or instant messaging services.

    Terms of Use, Notices and Revisions

    Your use of Qwest TV, and any disputes arising from it, is subject to this Privacy Policy and all of its dispute resolution provisions including arbitration, limitation on damages and choice of law. We reserve the right to change our Privacy Policy at any time. Non-material changes and clarifications will take effect immediately, and material changes will take effect within 30 days of their posting on this site. If we make changes, we will post them and will indicate at the top of this page the policy’s new effective date. If we make material changes to this policy, we will notify you here, by email, or through notice on our home page. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. Unless stated otherwise, our current privacy policy applies to all information that we have about you and your account.

    Contacting the Web Site

    If you have any questions about this privacy policy, please contact us at privacy@qwest.tv. You may also contact us by postal mail at:

    Qwest TV
    Attention: Data Privacy Officer
    135, rue du Mont Cenis
    75018 PARIS
    France